FAQ
Can I request a specific delivery time?
You can leave a preferred time window at checkout, and we’ll do our best to accommodate it.
Do you offer a loyalty or rewards program?
Yes, loyalty and rewards programs may be available. Details will be shared on our website and social channels.
What happens if I refuse a delivery?
If a delivery is refused, the order may be returned to us and a return fee of 10% may apply.
Can I change my email or phone number on my account?
Yes, you can update your contact information in your account settings.
Can I leave special instructions for my order?
Yes, you can add order or delivery notes at checkout.
Do you restock popular items?
Yes, we regularly restock popular products. You can contact customer support to check restock dates.
Will I receive an order confirmation?
Yes, you’ll receive an order confirmation via email or text message after your purchase is completed.
How long does order processing and delivery take?
Orders are processed same day. Delivery typically takes 24-48 hours, you’ll receive a confirmation and delivery update when your order is on the way.